Privacy Policy
We respect your privacy. Read more about how we protect your data.
Helping Life Foundation is committed to protecting the privacy and personal information of our website visitors, donors, volunteers, and supporters. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy, which may be updated from time to time.
Information We Collect
We may collect certain personal information when you interact with our website, make a donation, register for services, or contact us. The information we collect may include, but is not limited to:
Name
Age
Occupation
Email address
Mailing address
Telephone number
Login credentials (if applicable)
Payment and donation details
Limited personal information required for services
Any additional information necessary to fulfill our services
Collection of Information
Site Browsing
You may browse our website anonymously. Personal information is only required when you choose to interact with us, register on the site, submit forms, or make a donation.
During normal browsing, our systems may automatically collect general information such as:
Date and time of your visit
Referring website address
Browser type
Pages visited
Website usage statistics
This information does not identify you personally and is used only for analytical purposes to improve our website, programs, and user experience.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand site traffic, usage patterns, and user preferences.
Cookies do not identify individuals personally. You may disable cookies through your browser settings if you prefer. However, disabling cookies may affect certain features and functionality of the website.
Use of Information
Helping Life Foundation may use personal information for the following purposes:
Processing donations and issuing receipts
Providing updates, newsletters, and donation reminders
Delivering services requested through the website
Maintaining internal records and documentation
Improving website functionality and user experience
Communicating with supporters, donors, and volunteers
Your information will only be used for legitimate organizational purposes.
Disclosure of Information
Access to personal information is restricted to authorized personnel and trusted third-party service providers who assist in operational and administrative activities.
While we take reasonable measures to ensure the confidentiality of your information, Helping Life Foundation cannot be held responsible for misuse of data by third parties beyond our control.
We may also disclose personal information if required to do so by law, legal process, or government authorities, or when necessary to protect our rights, property, or users.
Data Security
Helping Life Foundation uses reasonable and up-to-date security practices to protect personal information from unauthorized access, misuse, or disclosure.
However, it is important to understand that no method of data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your information, we cannot provide absolute security guarantees.
External Links
Our website may contain links to external or third-party websites. This Privacy Policy does not apply to those websites.
Helping Life Foundation is not responsible for the privacy practices, content, or policies of third-party sites. We encourage users to review the privacy policies of external websites before sharing personal information.
Changes to This Policy
Helping Life Foundation reserves the right to modify or update this Privacy Policy at any time.
Any changes will become effective once they are posted on this website. Continued use of the website after such changes indicates acceptance of the updated policy.
Copyright Notice
All content available on this website, including text, images, graphics, and logos, is the property of Helping Life Foundation and is protected under applicable copyright laws.
Unauthorized use, reproduction, modification, or distribution of any content from this website without prior written permission is strictly prohibited.
Donation Refund Policy
Helping Life Foundation processes all donations with care and transparency.
In the event of an erroneous transaction or cancellation request, we will respond within 7 working days after receiving a valid written request.
Refund requests must be submitted within 2 days of making the donation and must include:
Proof of donation
Original donation receipt (if issued)
Refunds cannot be processed if a tax exemption certificate has already been issued, except in cases where the error occurred on our part.
International donations may require up to 10 working days for refund processing.
Contact for Refund Requests
For donation refund queries or assistance, please contact: